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The first few weeks of a new restaurant always seems to have the same difficulties. We tried to call an order in todite but the phone stayed busy. This is around 6 or 6:30 I believe, so my wife just went up there to get a to-go order. Although she never got any service (about 30 minutes of waiting) it wouldn;t have mattered since there wasn't any BBQ left.
I think first impressions are important to a new business, especially a restaurant. Perhaps it would be best to eat some profit, overstaff the first couple of weeks and fix more food than needed to ensure everyone gets what they came for. Things like proper staffing and how much food to lay out will get worked out ever a little time, but a good first impression will go far to keep the doors swinging.
I'll be back, and I'm wishing them luck.
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